Terms and Conditions
Last updated
Welcome to RES (Ryder Electrical Services)! These terms and conditions outline the rules and regulations for the use of RES (Ryder Electrical Services)'s Website, located at resaus.com.
By accessing this website, we assume you accept these terms and conditions. Do not continue to use RES (Ryder Electrical Services) if you do not agree to take all of the terms and conditions stated on this page.
Cookies
We employ the use of cookies. By accessing RES (Ryder Electrical Services), you agreed to use cookies in agreement with the RES (Ryder Electrical Services)'s Privacy Policy.
Most interactive websites use cookies to let us retrieve the user's details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.
License
Unless otherwise stated, RES (Ryder Electrical Services) and/or its licensors own the intellectual property rights for all material on RES (Ryder Electrical Services), including the text, images and layout of our guides and blog posts. All intellectual property rights are reserved. You may access this from RES (Ryder Electrical Services) for your own personal use subjected to restrictions set in these terms and conditions. Short quotations with a clear credit and a link to the source page are fine.
You must not:
- Republish material from RES (Ryder Electrical Services)
- Sell, rent or sub-license material from RES (Ryder Electrical Services)
- Reproduce, duplicate or copy material from RES (Ryder Electrical Services)
- Redistribute content from RES (Ryder Electrical Services)
- Present our content as your own, or as advice from you or your business, or use it to train a commercial AI model without our written permission
Guides, Blog Posts and Other Website Content
This section applies to our guides, blog posts, service-area pages, FAQs and any other information published on this website ("Content").
General information only. Content is general information. It is not personal, technical, engineering, legal, financial or safety advice, and it does not take into account your property, your wiring or your circumstances. Every installation is different. Get an on-site assessment from a licensed electrician before you make a decision based on Content.
Do not do electrical work yourself. Content that describes how a system works, how a fault shows up or what a job involves is not an instruction to carry out that work. In Queensland, most electrical work must be done by a licensed electrician. Doing it yourself can cause injury, death, fire and property damage, and may be illegal. If you suspect a fault or a hazard, turn off the affected supply where it is safe to do so and call a licensed electrician.
Laws, standards and rebates change. Content refers to legislation, Australian Standards, regulator guidance and government rebates as they stood when it was written or last reviewed. Requirements, eligibility rules and amounts change, and some depend on your circumstances. Check the current version with the relevant regulator, agency or standards body before you rely on it. Dates shown on a post are the date it was published or last reviewed, not a promise that it is current.
Sources and third-party material. Where Content cites or links to a government, regulator, manufacturer or other third-party source, we do so for reference. We do not control those sources, do not guarantee they are accurate or available, and do not endorse the organisation behind them. Brand and product names belong to their owners and are used only to identify them.
No guarantee and no electrician-client relationship. Reading Content, or contacting us because of it, does not create a service agreement with us. Our work is covered only by a written quote or booking that we have confirmed with you. Examples, timeframes and outcomes in Content are illustrative and are not a promise about your job.
Our liability. To the maximum extent permitted by law, we are not liable for loss or damage arising from your reliance on Content. Nothing in these terms excludes or limits any right or remedy you have under the Australian Consumer Law or any other law that cannot be excluded or limited.
Corrections. If you think something in Content is wrong or out of date, tell us at admin@resaus.com and we will review it.
Our website does not currently accept public comments. If we add that feature, comments will reflect their authors' views only, not ours, and we may moderate or remove them.
Hyperlinking to our Content
The following organizations may link to our Website without prior written approval:
- Government agencies
- Search engines
- News organizations
- Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses
- System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site
These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party's site.
Content Liability
We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.
Your Privacy
Please read our Privacy Policy.
Reservation of Rights
We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.
Removal of links from our website
If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.
We take care with the information on this website, but we do not warrant that it is complete, accurate or current, and we do not promise that the website will remain available. See the section on guides, blog posts and other website content above.
Disclaimer
To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:
- Limit or exclude our or your liability for death or personal injury
- Limit or exclude our or your liability for fraud or fraudulent misrepresentation
- Limit any of our or your liabilities in any way that is not permitted under applicable law
- Exclude any of our or your liabilities that may not be excluded under applicable law
The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.
As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.
Promotion Terms and Conditions
1. Eligibility
- Promotions are available to customers residing in Australia and are only applicable for residential services.
- Each promotion is limited to one use per customer, household, or business, and cannot be combined with any other offers, discounts, or promotions.
- Offers apply to new bookings only and are not valid on previous purchases, services, or contracts.
2. Promotions
- Specific offers, such as "$100 First Aircon Clean," "$100 Off EV Charger Installation," and "$100 Off Solar System Installation," are valid for a limited time as indicated on our website or promotional materials.
- These promotions are subject to change or termination at any time without prior notice at the discretion of Ryder Electrical Services.
- Promotions are not transferable, redeemable for cash, or applicable to any services beyond those specified.
3. Service Conditions
- The "$100 First Aircon Clean" offer applies to the first air conditioning unit cleaned during the customer's first service with us. Additional units or future cleanings are subject to standard pricing.
- The "$100 Off EV Charger Installation" applies only to new EV charger installations and does not cover repairs or replacements of existing chargers.
- The "$100 Off Solar System Installation" applies to complete new solar system installations only and excludes upgrades, maintenance, or partial system installations.
4. Exclusions and Limitations
- Promotions do not apply to any additional services, labor, or materials required beyond the scope of the specific service promoted.
- Ryder Electrical Services reserves the right to decline the application of any promotion if misuse, fraud, or abuse is suspected.
- All promotional discounts will be applied before the calculation of taxes or other fees.
5. Service Area Restrictions
Promotions are valid only within the defined service areas of Ryder Electrical Services. Customers outside these areas may not be eligible or may incur additional fees.
6. Expiration of Promotions
Unless otherwise stated, all promotions must be redeemed within 3 months of the offer date. After this period, the promotion will expire and cannot be redeemed.
7. Non-Commercial Use
Promotions are intended for personal use by residential customers and cannot be applied to commercial, industrial, or multi-unit installations unless explicitly stated.
8. Right to Refuse Service
Ryder Electrical Services reserves the right to refuse service at its discretion, including if the application of a promotion is deemed inappropriate or abusive.
9. Booking and Cancellation
- To redeem any promotion, services must be booked through our website or via direct communication with Ryder Electrical Services.
- In the event of a cancellation or rescheduling by the customer, promotions may become void at our discretion. Rescheduled services may not qualify for the same promotion.
10. Promotional Errors
In the event of an error, such as a pricing or promotional discrepancy on the website or marketing materials, Ryder Electrical Services reserves the right to cancel or modify the promotion to correct the error.
11. Force Majeure
Promotions may be subject to delays or cancellations due to events outside of our control, including natural disasters, supply chain disruptions, or government regulations.
12. Disclaimer
- Ryder Electrical Services reserves the right to modify or cancel any promotion at any time, for any reason, without notice.
- These promotions are subject to availability, and the company is not liable if any promotion becomes unavailable or is discontinued.
13. General
- Promotions are governed by and construed in accordance with the laws of Queensland, Australia.
- These terms and conditions apply to all current and future promotions unless otherwise stated.