Frequently Asked Questions

Yes. We are fully licensed and insured electrical contractors. We hold QLD Electrical Licence 92423 and ARC Licence L196738 for air conditioning and refrigeration work, we are Master Electricians members, and we are Clean Energy Council accredited for solar. All work is carried out to Australian Standards.

Related:About RES

Yes. We provide free, no-obligation quotes for all our services. Request one by calling (07) 5241 1122, emailing admin@resaus.com, or booking online, and we'll arrange a suitable time to assess the job.

Because for most of what we do, a fixed price advertised without seeing the job is a starting point for variations rather than a real quote. What drives the cost is your switchboard, the cable route, your roof, and the condition of the existing wiring, and none of that can be assessed over the phone. Instead we have published guides explaining exactly what moves the price on each type of job, so you can compare any quote you receive on more than the headline number.

Related:EV charger cost factorsSolar cost factorsAir conditioning cost factorsSwitchboard upgrade cost factors

Our office and standard booking hours are Monday to Saturday, 7am to 5pm, and we are closed Sundays. Outside those hours we remain available for genuine electrical emergencies.

We're based on the Gold Coast and work for homes and businesses across the Gold Coast up to Brisbane's north side. If you're not sure whether we cover your suburb, call (07) 5241 1122 and we'll tell you.

Related:Service areas

Yes, 24/7. For an urgent or unsafe fault, call the emergency line on 0429 391 505.

Related:24/7 emergency electrician

Call us on (07) 5241 1122, email admin@resaus.com, or book online through our website. For an emergency, call 0429 391 505.

Yes. In Queensland, installing or moving a power point or light switch, replacing a light fitting or swapping one for a ceiling fan, and connecting a hardwired appliance such as an oven are all electrical work, and electrical work must be done by a licensed electrician. As a homeowner you can change a light bulb or fuse and reset a circuit breaker or safety switch. Doing electrical work without a licence is an offence under the Electrical Safety Act 2002.

Source: Electrical Safety Office, Queensland: do-it-yourself electrical work.Last verified 30 September 2026.

Related:Residential electrical workElectrical safety at home

It is the certificate a licensed electrical contractor must give you as soon as practicable after electrical work has been tested. It names who the work was for, the electrical equipment tested, the test date and the contractor licence number, and certifies that the equipment is electrically safe to the extent the work affected it. The contractor keeps a copy for at least five years. When newly worked-on wiring is connected to supply, a separate certificate of testing and compliance also confirms it meets the wiring rules. Ask for your certificate after every job.

Source: Electrical Safety Regulation 2026 (Qld), ss 207, 208 and 229.Last verified 30 September 2026.

Related:Residential electrical work

Only safety switches protect people. Circuit breakers and surge protectors protect appliances, not people. Press the Test button on each safety switch every three months. If one trips, check for a damaged or unsafe appliance or another reason it tripped before you reset it. If it trips again, leave it off and call a licensed electrician: resetting is something you can do yourself, repairing the fault is not.

Source: Electrical Safety Office, Queensland: Electricity in the home.Last verified 30 September 2026.

Related:Signs your switchboard needs upgradingElectrical safety at home

By 1 January 2027, every private home in Queensland, including townhouses and units, needs interconnected photoelectric smoke alarms. Homes sold or leased since 1 January 2022, including renewed tenancies, already need them. Each alarm must comply with AS 3786-2014, contain no ionisation sensor, be less than 10 years old when installed, and be replaced within 10 years of manufacture. Making the home compliant is the owner's or landlord's responsibility, not the tenant's.

Source: Queensland Government: Smoke alarms.Last verified 30 September 2026.

Related:Queensland smoke alarm laws in fullSmoke alarm installation

In every bedroom, in any hallway that connects bedrooms, and on every storey. On a storey with no bedrooms, the alarm goes on the most likely path to an exit. Each alarm must be either hardwired or powered by a built-in battery made to last at least 10 years. If the alarm being replaced is hardwired, the new one must be hardwired too. Compliant wireless alarms need no electrical work, but installing or replacing a hardwired alarm is electrical work for a licensed electrician.

Source: Building Fire Safety Regulation 2008 (Qld), ss 55C and 55D.Last verified 30 September 2026.

Related:Queensland smoke alarm laws in fullSmoke alarm installation

Yes. We cover everything from home electrical repairs, switchboard upgrades, lighting and power points, through to commercial fit-outs, fault-finding and maintenance for businesses.

Related:Residential electricalCommercial electricalEnergy-efficient lighting ideas

Single-phase supply comes into a property on 3 wires. Three-phase uses 5 wires and supplies more power, for more or larger appliances. A few properties have two-phase, on 4 wires. The surest way to know is to have a licensed electrician check your meter and switchboard. If you need more capacity, a change from single-phase to three-phase is arranged with your electricity distributor or retailer, and the work at your property is done by a licensed electrician.

Source: energy.gov.au: Inverters.Last verified 30 September 2026.

Related:Three-phase EV chargingSolar system sizes

Yes. We are Clean Energy Council (CEC) accredited solar installers, and we install and service systems from leading brands including Fronius, SolarEdge and Enphase.

Related:Solar installationString vs microinverter vs optimiser

Yes. We are certified to install battery storage, including the Tesla Powerwall and Enphase batteries. A battery lets you store excess solar energy to use at night or during outages, reducing how much power you draw from the grid.

Related:Is a solar battery worth it?Best solar battery for Queensland

Yes. The federal Cheaper Home Batteries Program gives a discount of around 30% on the upfront cost of an eligible 5 to 100 kWh battery installed on or after 1 July 2025, with new or existing solar. You don't apply for it yourself: your installer or retailer claims it through small-scale technology certificates (STCs). The discount is set by the date the battery is installed and steps down every six months, so check the current rate before you commit.

Source: DCCEEW: Cheaper Home Batteries Program.Last verified 30 September 2026.

Related:Battery rebate rate, eligibility and datesIs a solar battery worth it?

It depends on how much power you use while the panels are producing, your roof and the system size. Power generated on your roof replaces power you would otherwise buy from the grid, and surplus you export can earn a feed-in tariff from your retailer. Daytime surplus can also heat your water, so it's worth thinking about hot water at the same time. We assess your roof, usage and budget before recommending a system.

Related:What size solar system?Benefits of solar powerHeat pump vs solar vs gas hot water

Yes. We install home and commercial EV chargers. In Queensland, EV charger installation must be carried out by a licensed electrician so it's safe and compliant with your switchboard and wiring, exactly the kind of work we do.

Related:EV charger installationEV charging solutions for homes7kW vs 22kW chargers

Yes. We supply, install and service air conditioning, and we hold ARC Licence L196738 for refrigerant handling. We can help you choose the right split-system or ducted solution for your home or business and install it to manufacturer and Australian Standards.

Related:Air conditioningDucted vs splitBest AC for the Coast